Partner Events
The main event is Sept 30, but our amazing partners are hosting Customer Success events all week long! Your ticket includes free access to partner events (some may be invite-only or have limited space).
Want to host an event? Submit your idea for NYC Customer Success Week (Sept 29–Oct 3). Accepted events will be featured on our site and promoted as official Partner Events of the CS Meetup.
Sept 29: CS Week Running Meetup
Join us for a fun-filled running meet up at Zuccotti Park - halfway between the Moxy and Hotel Indigo. We will meet at the "Rose III" sculpture (a very tall flower).
Lace up your sneakers and get ready to hit the pavement with fellow CS enthusiasts. This event is perfect for anyone looking to break a sweat and connect with like-minded individuals in the community. We will aim to run 3 miles - all paces welcome.
Don't miss out on this opportunity to network, exercise, and have a great time!
Hosted by Emily Garza (VP CS + Ops at Unit21)
Sept 29: Rebuilding CS for the Age of AI Acceleration
Insights from leaders redesigning CS with AI today. In-person roundtable discussion and networking - free registration required
Presented by CXXchange, Latinos in Success, Success in Black, South Asian Success, and CS in Focus
Sept 30: CS at the Helm
Happy hour cruise around NYC for CCOs & CS executive
Get to know other CCOs & CS executives while cruising on a yacht around the NYC harbor!
Matik & Rod Cherkas (CEO of HelloCCO Consulting) are hosting a free networking happy hour with heavy hors d'oeuvres and a hosted open bar.
Hang outside on the deck or sit inside the all-glass observatory, and enjoy spectacular views of New York while talking strategy with fellow CS leaders.
Boarding begins at 4:30 pm and we set sail at 5 pm. For those attending CS NY conference, transportation to pier will be provided.
Please note that this event is intended for CCOs and VP-level and above CS leaders from companies with 200+ employees. Spots are limited, and attendance is subject to approval.
Request to join now while space is still available. We appreciate your understanding for those we are unable to confirm.
Sept 30: Main Event Happy Hour hosted by TELUS Digital and Intercom
Everyone is invited to the official post-main event happy hour! Discuss your takeways from the day and network with peers over drinks and bites.
Big thank you to TELUS Digital and Intercom for hosting!
Register for the event here!
Sept 30: CS Leadership Dinner Hosted by Statisfy
Wrap up a full day of insights and sessions at CS Week NYC with an exclusive, Customer Success Leadership dinner hosted by Statisfy.
Join select event speakers (Lauren, Sowmya) and accomplished CS executives (Angie, Becca), and Statisfy founders for an evening of insightful conversations, networking and some great food in an intimate setting.
Spots are limited — sign up now.
Once your spot is confirmed, we will send you the event details.
Oct 1: CS Week AI Success Workshop hosted by Anthropic, Clay, and Notion
Strategy meets tactics where we’ll get hands-on with AI workflows for Success
Ticket to main event required. Register for the event here
Oct 1: Gradual Gather CS Week Mixer
After a full day of insights at the CS Week AI Workshop, it’s time to relax and connect.
Join Gradual for a casual evening of drinks, laughs, and networking. This is the perfect chance to finally meet the folks you’ve been waiting to connect with and wrap up CS Week on a high note—together.
October 1st
6:00 PM – 8:00 PM ET
Location TBA
Spots are limited, save your seat today! RSVP here
Oct 2: Sistas in Sales
Join Sistas In Sales during Customer Success Week NY for a special event highlighting the vital role Customer Success plays in the customer journey and overall revenue growth. Today’s customers expect more than service—they want tailored experiences from onboarding to long-term support. This session will showcase Customer Success leaders that are delivering just that: personalized success plans, dynamic in-app guidance, and communications that resonate across personas. Together, we’ll shine a light on the talent shaping retention, loyalty, and sustainable business growth by putting the customer at the center.
Registration Page coming soon